Adding a user is really straight forward and should only take a minute or two. From your admin account, hover over Accounts at the top of the page and select Add User.
In the form that appears, enter the staff member's details (example below):
Change picture example to show NoodleNow! instead
For the Username we always recommend using the staff member's personal (or work) email address. This ensures there is nobody else on the system with that username, and also makes it easy for them to remember.
If you receive the message ‘Username already exists’ this means that someone on NoodleNow! already has this in use, not just your setting.
All staff members need a unique username - If you have used their email address and you still have this pop-up message, it could mean that the user has had an account with another setting on NoodleNow! – in this case we can transfer their training account over to you and they will not lose previous certificates - just let us know.
The Real Name is their full name which will be displayed on their certificates.
Their Password must meet the following requirements:
- Minimum of 8 characters (maximum of 32)
- At least one uppercase character
- At least one lowercase character
- At least one number/digit
- At least one special character (e.g !@#$%^&)
In the Departments box, select the department you would like to add the user to. You may have access to many nurseries as an admin, we would advise choosing a single nursery/department to put them in.
Note: If you have access to the FREE Paediatric First Aid Refresher department, make sure you don't add your staff here. This department is intended for parents/guardians only.
Once you have filled out the form, press Add User and an email containing the staff's username will be sent to them including a link to our 'Welcome' page.